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System Requirements

Tips

• If you don't see the cameras working check the top of the browser. If it is warning that ActiveX is needed you will need to click on it and enable ActiveX.
• If you still don't see the picture go to Windows -> Tools. Then click on the security tab, the easiest way is to select "Default Level" and choose the lowest level of security. Note Please make sure to put your security back to the previous level once done viewing the cameras. The harder way is to chosse "Custom Level" from this same screen. There are many ActiveX options listed, make sure they are all enabled except for "Initialize and script ActiveX controls not marked as safe".
• If you have any kind of error message you can try to google it

Still not working?

If you have tried all of the above please gather the following information

1. What operating system are you running on?
2. What browser are you using?
3. What version of the browser are you using?
4. What errors if any did you see?
5. What steps did you take to try and make it work?
6. What symptoms are you seeing in your browser?